The technology, namely the type of processor, the motherboard, the hard drive and the RAM, significantly affects your device’s speed. How old your devices are: New devices perform better than old ones.The number of devices connected: If too many users are connected at the same time, it may slow down your Home Network.The location of the Helix Fi gateway or router: The distance and the obstacles between the device being tested and the Helix Fi gateway or router can have a significant impact on the Wi-Fi network.The following factors can affect your speed test results. Your equipment or installation is making the connection flow slower Services, conditions and rates may vary by region and are subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Programming and rates subject to change without prior notice. Installation of a Helix Fi Gateway required. Additional à la carte channels, devices, and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. An extended product warranty for an additional 24-month period is also available for $36 per equipment. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. Maintaining this discount is conditional upon customer subscribing to an Internet plan with a minimum monthly service rate of $70. * This limited-time offer applies to new Helix customers who subscribe to Helix Internet and entails a promotional discount of $17/month for 24 months.
Maintaining this discount is conditional upon customer subscribing to an Internet plan with a minimum monthly service rate of $75.